1. Introduction
HN DIGITAL GROUP LLC ("CoreBite", "we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the CoreBite software platform, our website, and related services (collectively, the "Service").
2. Information We Collect
We collect information that you provide to us directly, information collected automatically when you use the Service, and information from third-party providers.
3. Information You Provide
- Account information: name, email address, password, and account preferences.
- Purchase information: billing details processed by our payment partner Whop.
- Profile data: dietary preferences, allergies, household size, and meal-planning goals you choose to share.
- Support communications: information you provide when contacting our team.
4. Automatically Collected Data
- Device and browser type, operating system, and language settings.
- IP address and approximate location derived from the IP address.
- Usage data such as pages viewed, features used, click events, and session duration.
- Diagnostic data such as crash reports and performance metrics.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (such as local storage and pixels) to operate the Service, remember your preferences, and analyze usage. For details about how we use cookies and the controls available to you, please see our Cookie Policy.
6. How We Use Information
- To provide, maintain, and improve the Service.
- To process subscriptions, payments, and renewals.
- To personalize meal plans, recommendations, and grocery lists.
- To communicate with you about updates, security alerts, and support messages.
- To send marketing communications, where permitted, with the ability to opt out at any time.
- To detect, prevent, and address fraud, abuse, and technical issues.
- To comply with legal obligations.
7. Legal Basis for Processing
Where the GDPR or similar laws apply, we process personal data based on (a) performance of a contract, (b) your consent (which you may withdraw at any time), (c) compliance with legal obligations, and (d) our legitimate interests in operating and improving the Service.
8. Data Sharing
We do not sell your personal information. We share information only as described below: with service providers acting on our behalf, with payment and analytics providers, when required by law, in connection with a business transaction (such as a merger or acquisition), or with your consent.
9. Service Providers
We engage trusted third-party providers for hosting, infrastructure, customer support, email delivery, error tracking, and similar services. These providers may only process personal information on our instructions and under appropriate confidentiality and security obligations.
10. Payment Processing
All purchases are processed by Whop. We do not store full payment card details on our servers. Charges appear on your statement as WHOP* COREBITE. Whop's privacy practices are governed by their own privacy policy.
11. Analytics Providers
We use analytics tools to understand how the Service is used so we can improve it. These tools may collect information such as the pages you visit, the time you spend on the Service, and the actions you take. The data is generally collected in aggregated or pseudonymized form.
12. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in accordance with our retention practices.
13. Security Measures
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and routine security reviews. No method of transmission or storage is 100% secure.
14. International Transfers
Your information may be processed in the United States or other countries where our service providers operate. Where required by law, we use appropriate safeguards (such as standard contractual clauses) for international data transfers.
15. User Rights
Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information; object to or restrict certain processing; and withdraw consent at any time. To exercise these rights, contact us at contact@hndigitalgroup.com.
16. GDPR Rights
If you are located in the European Economic Area or the United Kingdom, you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with your local supervisory authority.
17. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information.
18. Children's Privacy
The Service is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
19. Changes to Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Material changes will be communicated through appropriate channels.
20. Contact Information
For privacy-related questions or requests, contact us at contact@hndigitalgroup.com or support@hndigitalgroup.online.